e-Commerce

 

For a number of years, Fortune 500 corporations have been leveraging the speed and reach of the Internet to improve business integration with their suppliers and customers. In addition, many firms today, irrespective of their size, have a presence on the Web; for B2B, B2C or mCommerce. For some, when the benefits have not justified the costs, the disappointment has been rationalized by the "strategic necessity" of the investments.

Current business models include outsourcing, auctions, channel collaboration and customer relationship management. New software implementation, retraining of employees in changed business processes and competitive pressure from new global competitors have transformed the agenda of management leadership.

The major impact of the Internet on business improvement has been lower costs and stronger, information-based relationships. In the e-future, successful firms cannot avoid uncertainty and risk but they will maintain a competitive advantage if they can "find the profit in e" - the critical business issue in the digital economy.

References

Place to Space, Migrating to eBusiness Models, Peter Weill & Michael R. Vitale, Harvard Business School Press, 2001.

Digital Transformation, The Essentials of e-Business Leadership, Keyur Patel, Mary Pat McCarthy, McGraw-Hill, 2000.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Myron Feinstein is an independent executive consultant to Fortune 500 corporations. He helps them migrate to the new business models that leverage the power of the Internet and the Worldwide Web. Utilizing outsourcing, auctions, channel collaboration and customer relationship management increases business speed and reach and leads to business improvement; lowered costs and stronger, information-based relationships with customers and suppliers, whether B2B, B2C or m-Commerce.
E-Business leadership requires a successful digital transformation. The impact of new software implementation, retraining of employees in changed business processes and competitive pressure from new global competitors has transformed the agenda of management leadership.
The e-future depends upon gaining and maintaining competitive advantage by reducing uncertainty and risk and "finding the profit in e" --- the critical business issue in the digital economy.
Myron Feinstein has extensive international experience in a global corporation and is an expert in supply chain integration - purchasing, manufacturing and logistics operations - and strategy implementation. He has enabled organizations to implement large-scale change management and restructuring projects and to develop performance metrics for aligning demand chains, value chains, electronic commerce, knowledge management and reengineering. Website design, as well as the management of variety, complexity and intellectual capital, requires expertise in the behavioral aspects - the adaptive challenge - of practical implementation and is essential to ensure real world solutions.